Software
FAQ
What is LUMIGEAR and what do you offer?
LUMIGEAR is a U.S.-based lighting technology company specializing in high-performance LED drivers, advanced controls, and engineered lighting solutions for commercial and industrial applications.
We combine U.S. market expertise with a global R&D and manufacturing network to deliver products that meet the reliability, compliance, and performance standards required in North America.
Our offerings include:
Programmable LED Drivers
- 5 in 1 dimming control
Ultra-slim and Compact Drivers with high efficiency
U.S. warehouse fulfillment and local customer support
Customized engineering for OEM / ODM partners
LUMIGEAR’s mission is simple:
Deliver dependable, high-efficiency lighting technologies with U.S. support and global execution.
How does LUMIGEAR compare to other industry solutions?
- LUMIGEAR delivers smaller, more powerful, and more efficient driver and control solutions—paired with U.S. warehouse fulfillment, local support, and fast lead times.
- Our global R&D network enables advanced programmability and high reliability, giving customers a performance advantage that many competitors can’t match.
Where can I purchase LUMIGEAR products?
Please contact us via email at sales@lumigear.com or authorized distributors for purchasing options.
What are the ES, PD, AF, and CV series?
- ES- Essence Drivers
High-efficiency constant-current LED drivers designed for linear, panel, and architectural lighting. Slim and reliable with wide output ranges, up to 90% efficiency, 0–10V dimming, and Class P certification for easy integration. - PD – Premium Drivers
Advanced, dual-output programmable LED drivers supporting Tunable White, Tri-Mode, and connected lighting controls. Ideal for applications requiring precise color tuning and smooth, professional-grade dimming. - AF – Architectural FlexFit Drivers
Ultra-compact architectural drivers engineered for space-limited luminaires, including mini down lights, micro-spots, and ultra-slim panels. Features include super-slim housings, strong thermal performance, USB programmability, and true 1% flicker-free dimming. - CV – Constant Voltage Drivers
Constant-voltage LED drivers for strips, linear lighting, signage, and indoor/outdoor low-voltage systems. Available in IP20–IP66 plus USB programming, and Dim-to-Off.
How fast can LUMIGEAR ship from the U.S. warehouse?
- LUMIGEAR ships most in-stock products from our U.S. warehouse within 1–2 business days. Standard U.S. deliveries typically arrive in 2–5 business days, with expedited shipping available for urgent projects.
- We maintain stable inventory levels for our core driver families to support fast turnaround and consistent supply for OEM and project-based customers.
Does LUMIGEAR offer product customization or private-label support?
- Yes. LUMIGEAR provides flexible customization and private-label support for OEM and project-based customers.
- We offer options such as output current tuning, custom dimming curves, pre-programmed drivers, label/packaging customization, and special wiring or connector configurations.
- For larger programs, our engineering team can also support co-development to meet unique performance, form-factor, thermal, or control requirements.
How do I request samples for evaluation or testing?
You can request samples directly from LUMIGEAR or through any of our authorized distributors. To request a sample, simply share the driver series you are evaluating (ES, PD, AF, or CV), your application details, and any required specifications.
Most standard samples ship from our U.S. warehouse within 1–2 business days.
For direct requests, you may email us at sales@lumigear.com, and our team will assist with configuration, pre-programmed units, or recommended alternatives.
What certifications do LUMIGEAR drivers comply with (UL, Class P, FCC, etc.)?
LUMIGEAR LED drivers are engineered to meet major North American safety and performance standards. Depending on the series and model, our products comply with:
- UL Listed / UL Recognized – Ensuring electrical safety and reliability for commercial and residential installations.
- UL Class P Certification – Standardized thermal and performance ratings that support safe, drop-in replacement across fixture designs.
- FCC Part 15 Compliance – Guarantees low electromagnetic interference (EMI) for use in sensitive commercial environments.
- RoHS – Restriction of hazardous substances for global environmental standards.
- IP20 / IP66 Ratings – For indoor, outdoor, and wet-location applications.
These certifications ensure that LUMIGEAR drivers meet strict safety, EMC, and performance requirements for North American lighting projects.
What application scenarios are LUMIGEAR drivers best suited for?
LUMIGEAR drivers are designed for a wide range of commercial, architectural, and specialty lighting applications, covering both constant-current and constant-voltage systems. Typical scenarios include:
- Office & Commercial Lighting
Linear fixtures, panel lights, troffers, tunable-white systems, and integrated architectural luminaires. - Retail & Hospitality
Downlights, micro-spots, accent lighting, ambient lighting, and color-tunable environments. - Architectural & Decorative Lighting
Ultra-slim panels, feature lighting, cove lighting, and tight-space luminaires using compact AF drivers. - Strip, Signage & Low-Voltage Systems
LED strips, channel letters, backlighting, and retail signage powered by CV drivers.
- Office & Commercial Lighting
Across these scenarios, LUMIGEAR provides precise dimming, tunable-white, advanced controls, and efficient programmability, ensuring reliable performance in both standard and high-spec lighting projects.
How do I install LUMIGEAR LED drivers and controls?
LUMIGEAR drivers are easy to install—simply match the correct driver type (constant-current or constant-voltage), follow the labeled input/output terminals, and ensure proper polarity and secure mounting. For dimming or control functions, connect the required interface such as 0–10V, TRIAC/ELV/MLV, depending on the model.
For detailed mounting instructions, please refer to the “Typical Application“ section in each product’s spec sheet. All installations should follow UL/NEC guidelines and be performed by a qualified electrician.
What should I do if I encounter an issue with a LUMIGEAR product?
- If you experience an issue with a LUMIGEAR driver or control module, start by checking the wiring, load compatibility, and dimming/control connections based on the product’s spec sheet. If the issue persists, you can contact our technical support team or reach out to your local authorized distributor for troubleshooting assistance.
- For technical or warranty-related questions, you can email us at support@lumigear.com, and our team will help diagnose the issue and recommend the appropriate solution..
How can I access software, programming tools, and manuals?
LUMIGEAR programming tool and manual are available through our Support page and can also be requested from our sales team or any authorized distributor.
LUMIGEAR uses one unified programming software for all drivers, making configuration and setup faster and more consistent across different product lines.
All download packages are password-protected, and you can obtain the required access password by contacting support@lumigear.com or your distributor.
What software does LUMIGEAR provide for driver programming?
LUMIGEAR uses one unified programming software for all of our LED drivers. With this single tool, you can configure output current, dimming curves, protection settings, Tunable White parameters, and other advanced functions across any LUMIGEAR driver model.
You can obtain the software and the required access password from our Support page, or by contacting support@lumigear.com or an authorized distributor.
What if I forget my password for the manuals or software package?
If you forget the password for accessing LUMIGEAR’s manuals or programming software, simply contact our team at support@lumigear.com or reach out to your authorized distributor. We will verify your request and provide the correct password so you can continue downloading the necessary files.
Can I request samples before placing a bulk or project order?
Yes. LUMIGEAR provides samples for evaluation, testing, and project qualification. You can request samples directly from our sales team, through our authorized distributors, or by contacting sales@lumigear.com.
Most standard samples ship quickly from our U.S. warehouse, and our team can assist with pre-programmed units, recommended alternatives, or application-specific guidance if needed.
Does LUMIGEAR provide U.S.-based technical support?
Yes. LUMIGEAR provides U.S.-based technical support for our customers. Our team can assist with driver selection, programming, controls integration, and troubleshooting across all LUMIGEAR product lines.
You can contact our support team anytime at support@lumigear.com, or work directly with your local authorized distributor for on-site or project-specific assistance.
FAQs
FAQs
What is LUMIGEAR and what do you offer?
LUMIGEAR is a U.S.-based lighting technology company specializing in high-performance LED drivers, advanced controls, and engineered lighting solutions for commercial and industrial applications.
We combine U.S. market expertise with a global R&D and manufacturing network to deliver products that meet the reliability, compliance, and performance standards required in North America.
Our offerings include:
Programmable LED Drivers
- 5 in 1 dimming control
Ultra-slim and Compact Drivers with high efficiency
U.S. warehouse fulfillment and local customer support
Customized engineering for OEM / ODM partners
LUMIGEAR’s mission is simple:
Deliver dependable, high-efficiency lighting technologies with U.S. support and global execution.
How does LUMIGEAR compare to other industry solutions?
- LUMIGEAR delivers smaller, more powerful, and more efficient driver and control solutions—paired with U.S. warehouse fulfillment, local support, and fast lead times.
- Our global R&D network enables advanced programmability and high reliability, giving customers a performance advantage that many competitors can’t match.
Where can I purchase LUMIGEAR products?
Please contact us via email at sales@lumigear.com or authorized distributors for purchasing options.
What are the ES, PD, AF, and CV series?
- ES- Essence Drivers
High-efficiency constant-current LED drivers designed for linear, panel, and architectural lighting. Slim and reliable with wide output ranges, up to 90% efficiency, 0–10V dimming, and Class P certification for easy integration. - PD – Premium Drivers
Advanced, dual-output programmable LED drivers supporting Tunable White, Tri-Mode, and connected lighting controls. Ideal for applications requiring precise color tuning and smooth, professional-grade dimming. - AF – Architectural FlexFit Drivers
Ultra-compact architectural drivers engineered for space-limited luminaires, including mini down lights, micro-spots, and ultra-slim panels. Features include super-slim housings, strong thermal performance, USB programmability, and true 1% flicker-free dimming. - CV – Constant Voltage Drivers
Constant-voltage LED drivers for strips, linear lighting, signage, and indoor/outdoor low-voltage systems. Available in IP20–IP66 plus USB programming, and Dim-to-Off.
How fast can LUMIGEAR ship from the U.S. warehouse?
- LUMIGEAR ships most in-stock products from our U.S. warehouse within 1–2 business days. Standard U.S. deliveries typically arrive in 2–5 business days, with expedited shipping available for urgent projects.
- We maintain stable inventory levels for our core driver families to support fast turnaround and consistent supply for OEM and project-based customers.
Does LUMIGEAR offer product customization or private-label support?
- Yes. LUMIGEAR provides flexible customization and private-label support for OEM and project-based customers.
- We offer options such as output current tuning, custom dimming curves, pre-programmed drivers, label/packaging customization, and special wiring or connector configurations.
- For larger programs, our engineering team can also support co-development to meet unique performance, form-factor, thermal, or control requirements.
How do I request samples for evaluation or testing?
You can request samples directly from LUMIGEAR or through any of our authorized distributors. To request a sample, simply share the driver series you are evaluating (ES, PD, AF, or CV), your application details, and any required specifications.
Most standard samples ship from our U.S. warehouse within 1–2 business days.
For direct requests, you may email us at sales@lumigear.com, and our team will assist with configuration, pre-programmed units, or recommended alternatives.
What certifications do LUMIGEAR drivers comply with (UL, Class P, FCC, etc.)?
LUMIGEAR LED drivers are engineered to meet major North American safety and performance standards. Depending on the series and model, our products comply with:
- UL Listed / UL Recognized – Ensuring electrical safety and reliability for commercial and residential installations.
- UL Class P Certification – Standardized thermal and performance ratings that support safe, drop-in replacement across fixture designs.
- FCC Part 15 Compliance – Guarantees low electromagnetic interference (EMI) for use in sensitive commercial environments.
- RoHS – Restriction of hazardous substances for global environmental standards.
- IP20 / IP66 Ratings – For indoor, outdoor, and wet-location applications.
These certifications ensure that LUMIGEAR drivers meet strict safety, EMC, and performance requirements for North American lighting projects.
What application scenarios are LUMIGEAR drivers best suited for?
LUMIGEAR drivers are designed for a wide range of commercial, architectural, and specialty lighting applications, covering both constant-current and constant-voltage systems. Typical scenarios include:
- Office & Commercial Lighting
Linear fixtures, panel lights, troffers, tunable-white systems, and integrated architectural luminaires. - Retail & Hospitality
Downlights, micro-spots, accent lighting, ambient lighting, and color-tunable environments. - Architectural & Decorative Lighting
Ultra-slim panels, feature lighting, cove lighting, and tight-space luminaires using compact AF drivers. - Strip, Signage & Low-Voltage Systems
LED strips, channel letters, backlighting, and retail signage powered by CV drivers.
- Office & Commercial Lighting
Across these scenarios, LUMIGEAR provides precise dimming, tunable-white, advanced controls, and efficient programmability, ensuring reliable performance in both standard and high-spec lighting projects.
How do I install LUMIGEAR LED drivers and controls?
LUMIGEAR drivers are easy to install—simply match the correct driver type (constant-current or constant-voltage), follow the labeled input/output terminals, and ensure proper polarity and secure mounting. For dimming or control functions, connect the required interface such as 0–10V, TRIAC/ELV/MLV, depending on the model.
For detailed mounting instructions, please refer to the “Typical Application“ section in each product’s spec sheet. All installations should follow UL/NEC guidelines and be performed by a qualified electrician.
What should I do if I encounter an issue with a LUMIGEAR product?
- If you experience an issue with a LUMIGEAR driver or control module, start by checking the wiring, load compatibility, and dimming/control connections based on the product’s spec sheet. If the issue persists, you can contact our technical support team or reach out to your local authorized distributor for troubleshooting assistance.
- For technical or warranty-related questions, you can email us at support@lumigear.com, and our team will help diagnose the issue and recommend the appropriate solution..
How can I access software, programming tools, and manuals?
LUMIGEAR programming tool and manual are available through our Support page and can also be requested from our sales team or any authorized distributor.
LUMIGEAR uses one unified programming software for all drivers, making configuration and setup faster and more consistent across different product lines.
All download packages are password-protected, and you can obtain the required access password by contacting support@lumigear.com or your distributor.
What software does LUMIGEAR provide for driver programming?
LUMIGEAR uses one unified programming software for all of our LED drivers. With this single tool, you can configure output current, dimming curves, protection settings, Tunable White parameters, and other advanced functions across any LUMIGEAR driver model.
You can obtain the software and the required access password from our Support page, or by contacting support@lumigear.com or an authorized distributor.
What if I forget my password for the manuals or software package?
If you forget the password for accessing LUMIGEAR’s manuals or programming software, simply contact our team at support@lumigear.com or reach out to your authorized distributor. We will verify your request and provide the correct password so you can continue downloading the necessary files.
Can I request samples before placing a bulk or project order?
Yes. LUMIGEAR provides samples for evaluation, testing, and project qualification. You can request samples directly from our sales team, through our authorized distributors, or by contacting sales@lumigear.com.
Most standard samples ship quickly from our U.S. warehouse, and our team can assist with pre-programmed units, recommended alternatives, or application-specific guidance if needed.
Does LUMIGEAR provide U.S.-based technical support?
Yes. LUMIGEAR provides U.S.-based technical support for our customers. Our team can assist with driver selection, programming, controls integration, and troubleshooting across all LUMIGEAR product lines.
You can contact our support team anytime at support@lumigear.com, or work directly with your local authorized distributor for on-site or project-specific assistance.